Get the new motorola razr for just $79 at Total Wireless
FAQs
Does Total Wireless offer coverage in my area?
Total Wireless offers extensive coverage across the USA thanks to Verizon's network, which includes 4G & 5G signal. You can check how good the coverage is in your area by using the dedicated coverage map on the brand's website - just enter your zip code to see more details.
Can I bring my own phone to Total Wireless?
Yes, if you already have a handset and just want to change networks, Total Wireless offers extensive support to help you switch. You'll need to make sure your handset is unlocked and then purchase a SIM and a monthly plan to get started.
What is the Total Wireless lifeline discount?
The Lifeline discount scheme offers Total Wireless customers savings on their plans if they are in receipt of federal income support including Medicaid, Supplemental Security Income, Federal Public Housing Assistance and Veterans Pension and Survivors Benefit. Discounts include $10 per month off monthly plans for smartphones, tablets, or hotspots that include at least 4.5GB of data (rising to up to $35 per month off for those living on qualifying tribal lands). To receive your discounts, just verify your status through the dedicated page on their website.
What is the Total Wireless return policy?
Any items purchased through the Total Wireless website can be returned within 30 days of purchase for a return if you're unhappy. Your device will need to be sent back in its original packaging and condition, with any and all accessories included, and you'll also need to cover the cost of your own return shipping. Just get in touch with the brand's customer service team to start the returns process.
How do I contact Total Wireless?
You can get in touch in a number of ways. First, Total Wireless offers self-service, letting you manage your balance, refills, PIN & subscriptions and make purchases by texting 611611. If you want to talk to the Total Wireless team, you can do so 7 days a week, either by calling 1-866-663-3633 between 8am - 11.45pm (EST), or by using the live chat feature between 8am - 3pm (EST) through the brand's contact page on their website.
Hints and Tips
Look out for deals: Total Wireless offers deals on devices and plans throughout the year, with bigger promotions around holidays such as Black Friday. You can get cheaper unlimited plans, with prices as low as $25 per month, as well as discounted tech, with up to $250 off the latest handsets.
Join Total Rewards: Total Rewards is the mobile carrier's loyalty scheme, which is free to join and offers a range of discounts and perks for members. Discounts can get you up to $100 off purchases, plus you'll earn points whenever you spend, which can be redeemed as data add-ons or discounts on tech and services.
Watch out for freebies: Many Total Wireless deals include freebies to that sweeten your chosen deal. The carrier offers a wide range of monthly plans that include a free Disney Plus subscription for up to 6 months, and there are even offers for free phones with selected plans.
Save on upgrades: As standard, all Total Wireless customers are given $200 store credit that they can put towards phone upgrades every 12 months (after their first 12 months of being a customer have passed). If you're keen on staying up to date with the latest phones, this makes Total Wireless a great choice for saving money whilst still staying up to date.
Join the newsletter: You can keep up to date with news on products and promotions by joining the Total Wireless newsletter free of charge through their website. Once you've provided your chosen email address, you'll receive regular emails straight to your inbox, plus you'll get a one-off code for 15% off your next order when you first sign up.
How to use Total Wireless promo codes
1) Find one of the available Total Wireless promo codes listed at the top of this page.
2) Click "Get Code" next to your chosen offer to reveal it in a new tab.
3) Copy your code to your clipboard and navigate back to your old tab to visit the Total Wireless website.
4) Shop for the products and plans you want to purchase and add them to your cart as you go.
5) When you're ready to order, click on your cart to proceed to the checkout.
6) Look for the field marked "Promo Code" and paste your code here.
7) Click "Apply" and your order total should be amended to reflect your discount.
How we source coupon codes
The coupons you’ll find on Tom’s Guide have been sourced by our dedicated coupons team, who use the web, our relationships with retailers, & our affiliate networks to find the latest codes. The offers on each coupon page are updated every few days to ensure we feature the freshest ways to save, and our commercial team (based in London) also sources exclusive codes and sales info directly from some of the biggest retailers around.
How we test coupon codes
All the coupon codes we list on our pages have been tested by our deals & offers teams to check they work as intended before they’ve been uploaded. You’ll find a wide range of coupons on Tom’s Guide, including free shipping offers, student discounts, and savings on various kinds of products.
To ensure that all listed codes are available to use, we don’t include any one-time use or user-specific coupons. We also provide as much information as we can to keep things as clear as possible - any expiry dates or terms & conditions will be listed alongside the code. Look for the ‘Terms & Conditions’ text - you’ll be able to click this to expand this section for more details.
What to do if a coupon code doesn’t work
We take care to only list tried & tested coupons on our pages, so all codes should be active and confer the listed discount or deal. However, although we keep up to date with expiry dates and any terms & conditions, sometimes retailers change these before we can update our pages.
Should a coupon fail to work as expected, check you meet any listed requirements. These can include minimum spends, multibuy offers, or product-specific promotions (i.e. 10% off selected tablets). You can view all associated requirements by clicking “View terms and conditions” below your code.
If this does not solve your issue, you can contact our customer service team by emailing coupons.tomsguide@futurenet.com. Make sure to let us know which coupon you were trying to use and which page this was listed on, and we’ll be in touch to help as soon as possible.
How we make money
Tom’s Guide makes money from coupons through a commission-based model. We have agreements in place with each retailer on our site - for every purchase made using one of our coupons or deals, we earn a small percentage of the order total back in commission.
Thanks to this model, we can save our customers money without charging them a thing. You won’t pay a penny to get the discounts listed on our pages, so whichever code or deal you choose, you’ll get exactly what it says on the tin.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
